FAQs

How long does shipping take?

Please allow 7–14 business days for your order to arrive. Orders are processed within 1–3 business days, and you'll receive a tracking number by email as soon as your order ships. See our Shipping Policy for full details.

How do I check the status of my order?

You'll be emailed a receipt immediately after placing your order, and a tracking number once it ships. If you haven't received tracking within 5 business days, contact us and we'll look into it right away.

Can I return my order if it doesn't work for me?

Yes — we offer a 30-day return policy. If you're not happy with your order for any reason, reach out within 30 days of delivery and we'll make it right. Full details are in our Return Policy.

Do you guarantee the quality of your products?

Absolutely. If your item arrives damaged or defective, contact us right away with a photo and we'll send a replacement or issue a refund — whichever you prefer.

How do I get in contact with you?

We handle support through email, 24/7/365. Send us a message on the Contact page or email us directly at whencecameyouniversity@gmail.com — we'll get back to you as quickly as we can.

How do I order on your website?

Pick your piece, choose a size, and hit Add to Cart. Checkout is secured by Shopify and accepts Visa, Mastercard, American Express, PayPal, and Shop Pay.