Refund policy

Returns & Exchanges
We stand behind every piece. If your order isn't right, you have 30 days from the delivery date to make it right.
Sizing not perfect? We offer size exchanges within 30 days — items must be unworn, unwashed, and in original condition. Check the size guide on every product page to nail your fit the first time.
Damaged, defective, or misprinted? That's on us. Email a photo within 30 days and we'll replace it or refund it in full — no need to send anything back.
To start: email whencecameyouniversity@gmail.com with your order number and what you'd like to do.
Note: because each item is made to order, we can't accept returns on items that have been worn, washed, or altered (outside of defects). Gift cards are non-returnable. Please allow 7–14 business days for made-to-order items to ship; your 30-day window starts at delivery.